الجودة الشاملة من المنظور الإسلامي بالقطاع السياحي الليبي: الفرص والتحديات

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Salem Gasbet

Abstract

Current study aimed to identify the Islamic perspective in total quality and the opportunities and challenges for applying the Islamic point of view in the Libyan tourism sector. The problem statement of this study lies in the leadership failure to understand the Islamic perspective in this regard and apply what Allah has commanded, which negatively affects the application of total quality in the Libyan tourism sector. The importance of this current study is to highlight the important role of the Islamic perspective in the development of the Libyan tourism sector by supporting the application of total quality from the Islamic perspective. The descriptive analytical approach has been applied in this study to describe and analyse the role of the Islamic perspective in the application of total quality in the Libyan tourism sector and to identify the opportunities and challenges facing the Libyan tourism sector. The study also followed the inductive approach to extrapolate the texts of the holy Qur’an and the Sunnah of the Prophet regarding total quality and to identify how total quality concept been applied in the time of the Companions. Current study has found many results, including that reviving the human conscience in the hearts of workers and focusing on fear of God and mastery at work are among the most important opportunities that administrative leaders can use in the Libyan tourism sector. The study recommended the need to expand the use of the Islamic perspective to explain human behavior in order to develop the Libyan tourism sector.

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References

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